Privacy Policy

Last Updated: July 28, 2026

At The Charm Theory, every jewellery piece is carefully inspected and securely packed to ensure it reaches you in perfect condition. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days, excluding Sundays and public holidays.
  • During festive seasons, sales, or periods of high order volume, processing times may be slightly longer.

Delivery Timeline (Within India)

Estimated delivery time after your order has been dispatched:

  • Metro Cities: 3–6 business days
  • Other Locations: 5–10 business days

Please note that these are estimated delivery timelines. Delays may occur due to courier operations, weather conditions, natural events, or other unforeseen circumstances beyond our control.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.
  • Any free shipping offers or promotional shipping discounts will be clearly mentioned on our website or at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email, SMS, or WhatsApp (where available), allowing you to monitor your shipment in real time.

Failed Deliveries & Incorrect Shipping Information

Please ensure that your shipping address, contact number, and email address are accurate when placing your order.

The Charm Theory is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete customer information.

If an order is returned to us due to failed delivery attempts, refusal to accept the package, or an incorrect address, additional shipping charges may apply for re-dispatch.

Delivery Responsibility

Once your order has been handed over to our courier partner, delivery is managed by the courier service. While we will assist you in tracking and resolving delivery-related concerns, delivery timelines are subject to the courier partner's operations.

Contact Us

For any shipping-related questions or assistance, please contact us:

Email: Info@thecharmtheory.in
WhatsApp: +91 7455952725
Location: Meerut, Uttar Pradesh, India